Brand Strategy is Business Strategy and Business Strategy is AI Strategy
The Intersection Imperative: Brand's Defining Territory.
A quiet shift is happening. Most haven't noticed it yet.
For decades, we've kept everything in neat boxes. Brand in one corner, operations in another, AI with the tech folks. But the walls are coming down. AI doesn't respect these boundaries. It will flow through them.
In one of my AI founder groups, I've heard it described as a sauce or gravy that spills through everything, which mustn't be confused with AI being the main meal or product itself. The application of AI becomes key.
I'm seeing three converging circles (a Venn diagram, if you like):
Brand Strategy – the meaning
Business Strategy – the model
AI Strategy – the machine
What sits at the core? The evolution of brand leadership.
To understand where we're heading, we can look back at previous eras. Brand management was born in the broadcast age - mass storytelling through mass media. It evolved in the digital era with fragmented touchpoints, content at scale, omnichannel experiences. Throughout both, one idea held firm: brand was the emotional connective tissue.
Now, in the AI era, we're not just scaling content. We're shaping intelligent systems. Brand isn't just a message, it becomes a set of instructions. It becomes code.
Here's the revelation: AI may be computational, but it's still rules-based. And what are brand guidelines if not rules? Parameters. Guardrails. Instructions. They are the original prompt engineering.
AI isn't something you bolt onto marketing. It's not a channel or campaign or chatbot. It's the thread weaving through every business process; customer experience, operations, design, sales, even R&D. This means brand can't just own the outputs anymore. It must inform the system itself.
AI has been around for a while, but the 'game-changing' aspect of generative AI is that it is "creative”, it can reason and it converses. Excuse me - but that's brand territory. That's human nuance. That's identity at scale. And it needs guidance not just from engineers, but from those who understand narrative, values, tone, and differentiation.
It's time brand leadership stopped waiting for a seat at the AI table. The table is already being set.
If you're responsible for brand leadership or anyone shaping your company's soul, this is your moment to lead. Not by resisting AI, but by designing with it. Building frameworks where your brand's meaning is the machine.
For now, I'll leave you with the classic: AI won't replace brand teams. But brand teams that understand AI? They'll replace the ones that don't.
Soon, I'll share more about how I'm helping brands re-architect themselves for this AI-powered future.
P.S. The image wasn’t quite what I had in my mind for this post but I found the images that Midjourney created so interesting that I could not stop looking at them, so I decided to go with one anyway.